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State-by-State NEMT Resource Hub

Purpose and Scope of This Resource

The State-by-State NEMT Resource Hub provides a centralized reference to publicly available and nationally recognized resources describing how non-emergency medical transportation is administered across U.S. states and territories.

This page does not evaluate, rank, or endorse state models, brokers, or provider networks. Instead, it directs users to authoritative source documents—such as Medicaid agency guidance and national research organizations—that describe NEMT program structures, oversight, and operational frameworks by state.

How to Use the State Map

Selecting a state on the map links to a state-specific profile developed by the Coordinating Council on Access and Mobility (CCAM), which documents how non-emergency medical transportation is organized within that state.

These profiles typically describe Medicaid program oversight, brokerage or administrative models, and the structure of local NEMT networks. NEMTAC does not modify or reinterpret these materials and provides access for reference purposes only.

AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY DC

National NEMT Reference Tools

The resources above provide nationally applicable reference tools commonly used across non-emergency medical transportation programs, regardless of state model or stakeholder role.

Industry Research & Policy Analysis

This includes nationally applicable research, reports, and policy analysis that support understanding of NEMT system performance, procurement models, and standards implementation.
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Contract Tool

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Final HMA Report

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Funding & Oversight in Non-Emergency Medical Transportation

The Non-Emergency Medical Transportation industry is funded through a mix of public and private sources, including Medicaid, Medicare, Managed Care Organizations, healthcare facilities, state and local governments, and individual payors.

This diversity in funding has led to fragmented regulations and varying operational standards across regions and programs. Differences in oversight, sub-delegation, and compliance expectations contribute to inconsistencies in access, quality, and accountability.

Industry-developed standards and accreditation frameworks help address these challenges by providing a consistent foundation for oversight, due diligence, and quality assurance.

NEMT & the Passenger Experience

Non-Emergency Medical Transportation is a critical access service for millions of individuals, including seniors, people with disabilities, Medicaid recipients, and residents of rural communities.

Service quality varies across programs and providers, highlighting the importance of clear standards and accreditation frameworks that promote consistency, safety, and professionalism.

Standards and accreditation support better passenger experiences by encouraging reliable transportation, safer vehicles, trained personnel, and respectful, person-centered service delivery.

NEMT, Social Determinants of Health & Access to Care

Transportation is a key social determinant of health. Access to reliable NEMT services directly affects individuals’ ability to receive timely medical care, attend follow-up appointments, and manage chronic conditions.

This provides contextual resources and examples illustrating how NEMT supports broader access-to-care initiatives and community health outcomes.

Academic Research & Publications

This includes guidance and reference materials that support organizations in understanding and implementing NEMT standards.

Levels of Service

Repeating Public Comment - Certification & Standards(CSAC)
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Modes of Transport

Initiated - Technology (TAC)
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Data Definitions

Initiated - Technology (TAC)
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Non-Emergency Medical Transportation (NEMT) Accreditation

Initiated - Accreditation (AAC)
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Certified Transport Specialist Education

Initiated - Certification & Standards (CSAC)
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Non-Emergency Medical Transportation (NEMT) Provider Standards

Assigned - Compliance & Regulatory (CRAC)
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NEMTAC® is a nonprofit healthcare organization dedicated to developing and advancing national standards and best practices for non-emergency medical transportation. Designated as an ANSI-Accredited Standards Developer (ASD) since 2018.
The Non-Emergency Medical Transportation Accreditation Commission is a 501(c)(3) charitable nonprofit organization. EIN 82-4616684
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