NEMTAC® ACCREDITATION

NEMTAC® Accreditation: A Trusted Standard for Quality and Safety

NEMTAC® offers the only national accreditation program made just for non-emergency medical transportation (NEMT) providers. Getting accredited by NEMTAC shows that your company follows the highest standards in safety, service, and professionalism.

Accreditation is more than just a certificate—it proves your organization is committed to doing things the right way. It shows you care about your passengers, follow the rules, and always aim to provide safe, reliable transportation.

Our accreditation process is detailed and often goes beyond what most state or local rules require. Being accredited can help your company grow, lower your risks, and help you stand out in your community and the industry.

Some states have already recognized the value of NEMTAC Accreditation. For example, the state of Mississippi accepts NEMTAC Accreditation as an alternative to a state license. In Minnesota, brokers offer special incentives to providers who earn accreditation before January 31st each year. These policies help improve the quality and safety of NEMT services for the people in those states.

We are also actively working with other states to implement similar programs, where NEMTAC Accreditation could be recognized as a trusted alternative to traditional state licensure. These ongoing efforts are helping to strengthen standards and improve service quality nationwide.

To begin the process, your organization should review the NEMTAC Accreditation Handbook. This handbook helps you understand the requirements and lets you evaluate if your company is ready to apply. NEMTAC only approves up to five organizations per month, so each review gets careful attention. The number of spots available is reviewed regularly by our Board of Directors.

It’s important to know that our survey team does not give advice or help companies get ready. Their job is to fairly evaluate your organization based on the standards in the handbook. If you find yourself often asking, “Is this okay?” during the process, it may mean your organization needs to prepare more before applying.

Earning NEMTAC Accreditation means your organization already meets high national standards for safety, service, and professionalism. It’s not just about passing a test—it’s about showing that your team is already doing excellent work every day.

Ready to take the next step? Download the Accreditation Handbook and begin your journey toward NEMTAC Accreditation.

Looking For Where To Begin?

Starting an NEMT Provider Organization is challenging. Use this NEMT Provider Start-up Checklist to make sure you are on the right path.

NEMT Provider Start-up Checklist

Begin Your Journey to NEMTAC Accreditation

NEMTAC Accreditation is the national benchmark for operational excellence in non-emergency medical transportation. Whether you are a new provider or an established company, we are here to support your path to national recognition.

Follow these three steps to begin your journey:

STEP 1

Before starting your formal application, we encourage you to complete the NEMTAC Accreditation Readiness Self-Check.

DOWNLOAD

(Completion of the self-check does not guarantee accreditation.)

This internal tool helps you assess whether your organization’s operations, policies, and systems are aligned with NEMTAC Accreditation standards.

STEP 2

Submit your Seeking Accreditation Status Application to formally begin the accreditation process.
This demonstrates your organization's commitment to achieving NEMTAC Accreditation.

Accreditation Standard APPLY NOW

There is a $600 non-refundable application fee.

STEP 3

Once you have achieved Seeking Accreditation Status and completed your operational preparations, you are ready to submit the full Accreditation Application.

The full accreditation process includes:

Submission of detailed operational policies and supporting documentation
Completion of a compliance and standards review
Participation in an organizational evaluation, which may include site visits and interviews
Final review and decision by NEMTAC

NEMTAC® Accredited Organizations

The Board of Directors established a strategic alliance with Professional Credentials Exchange (ProCredEx), leading to the creation of a cutting-edge online platform that streamlines the credentialing process. This system has been in place for two years and continues to enhance efficiency, allowing organizations to assess their readiness before requesting an assessment survey. Currently, multiple organizations are actively pursuing accreditation through this platform. All NEMTAC® Accreditations remain valid for three (3) years from the date of award by the Board of Directors.

As part of the established process, applicants must submit a $600 application fee when applying. They have the flexibility to pay the accreditation fee either upfront or through monthly installments. This comprehensive fee provides full access to all services offered by ProCredEx. Accredited organizations are already fully integrated into the system, ensuring a seamless experience.

Care aVan (AL) 10/6/2020-2023*

Call The Car (CA) 2/16/2021-2027**

Grove Transit (MS) 10/29/2021-2023*

AmeriCare Mobility Van (MN) 11/12/2021-2023*

Black and White Transportation (OH) 05/18/2022-2025

Superior Shuttle (TX) 6/18/2022-2025*

M7 (CT) 3/21/2023-2026

Clear Choice Express (AZ) 3/21/2023-2026

Secure Medical Transport (KS) 3/21/2023-2026

Ride YourWay (MI) 5/18/2023-2026

360 Care + Transport (MO) 9/7/2023-2026

H&M Transport (VA) 8/23/2024-2027

*Actively Seeking Renewal
** Renewed Accreditation

Seeking Accreditation
Entrusted
Go Ride
Handi Van
HealthLift
Lift Assist
Navarre Corporation
Raider Ram, Inc. dba Reliant Transport
Aryv of Wisconsin, LLC

REQUIREMENTS & FAQS

Before you begin your accreditation process, be sure you qualify for NEMTAC® accreditation

MINIMUM REQUIREMENTS TO APPLY FOR ACCREDITATION

Business License

Applicable licenses as required by your City and State.

Employer ID Number

You must have an Employer ID Number (EIN).

National Provider Number

The National Provider Identifier (NPI) is necessary for Medicare/Medicaid transports and is required for NEMTAC accreditation.

NEMT Services Eligible for NEMTAC Accreditation

Your organization must have a minimum of 12 months in service and offer NEMTAC-accredited services, such as non-emergency medical transportation (NEMT), wheelchair transportation, and stretcher van services.

If your organization operates under an emerging model of medical transportation or healthcare that doesn’t exactly match these categories, we encourage you to reach out. Give us a call or send us an email to explore how NEMTAC may be able to support your accreditation needs.

NEMTAC Accreditation Fee

The accreditation fee is $3,000, which includes a non-refundable $600 application fee. Organizations have the option to either pay the full $3,000 upfront to receive a discounted rate or opt for a monthly payment plan of $83.33 per month, totaling $3,600 over the payment period.

FREQUENTLY ASKED QUESTIONS

How does an organization start the accreditation process?

It is easy to do!

1. Download a copy of the NEMTAC Accreditation Standard located above.

2. Review accreditation readiness by comparing and preparing your organization to NEMTAC standards.

3. Submit the "Seeking Accreditation Application" and pay the Application Fee ($600). Your organization will be given access to ProCredEx and asked to upload the documents requested in the Accreditation Standard.

4. After your documents are uploaded, you will self evaluate for completion, and submit the collection for review by the review team.

What will NEMTAC Accreditation cost an organization?

Costs for accreditation vary depending on the size of the organization and the number of operations (locations, business entities or states).

The application fee for all organizations is $600. The accreditation fees are as follows:

$3600 - Pay $600 non-refundable application fee plus $83.33 monthly over the 3 years of accreditation.

$3000 - Pay $600 non-refundable application fee plus $2400 at time of Accreditation.

Why should my organization become NEMTAC Accredited?

NEMTAC Accreditation represents industry best practices while remaining scalable to organizations of all sizes and service models. Achieving accreditation demonstrates your organization’s commitment to quality and compliance to passengers, customers, regulators, payors, and the broader NEMT community.

In some states, accreditation offers additional benefits—Minnesota, for example, provides financial incentives for accredited providers, while in Mississippi, accreditation serves as a substitute for state licensure.

How long does it take to get NEMTAC Accreditation?

Once an application is submitted to NEMTAC, an organization should allow 90 days to complete the accreditation process. The timeline is contingent on the efficient flow of information between NEMTAC and the organization seeking accreditation. A detailed accreditation step-by-step guide is provided to facilitate this process.

How long is my NEMTAC Accreditation valid for?

NEMTAC accreditation is valid for a three-year (3) period, provided that all required credentials remain current in ProCredEx and all fees are kept up to date.

Failure to maintain monthly payment arrangements or keep credentials updated in ProCredEx will result in the early termination of accreditation.

What does the NEMTAC Accreditation Process Encompass?

NEMTAC accreditation involves a comprehensive review of key operational areas to ensure compliance with industry best practices. The evaluation includes an assessment of the following categories and supporting documentation:

Organizational Management
Human Resources
Driver Credentialing
Compliance Program & Ethical Business Practices
Vehicle Maintenance
Fleet Operations
Communications

This thorough review process ensures that accredited organizations uphold the highest standards of safety, efficiency, and professionalism in non-emergency medical transportation (NEMT) services.

I Just Started My NEMT Company—Should I Get NEMTAC Accredited?

NEMTAC Accreditation is designed for established non-emergency medical transportation (NEMT) organizations that have been in operation for at least 12 months and have a fully developed set of policies, procedures, handbooks, or guidelines that are actively practiced across all areas of the organization.

As a new NEMT company, we encourage you to focus on building a strong operational foundation, ensuring compliance with industry standards, and developing consistent processes before pursuing accreditation. Achieving NEMTAC Accreditation is a significant milestone that demonstrates excellence, safety, and quality—but it’s most beneficial for companies that have a proven track record and structured operations.

In the meantime, consider engaging with NEMTAC’s education, training, and resources to help establish best practices and prepare your organization for future accreditation. If you have questions about readiness or need guidance, we’re happy to help!

JOIN NOW FOR NATIONAL ACCREDITATION PROGRAM

NEMTAC® offers the only national accreditation program designed to enhance and promote the quality of care in America’s medical transportation system. Obtaining accreditation distinguishes an organization and signifies to its customer and stakeholders that they have met the NEMT industry standards of excellence.

APPLY NOW

NEMTAC® ACCREDITATION