NEMTAC serves as a neutral convener and standards developer, not an advocacy group or trade association.

We do not represent a single stakeholder group or business model. Instead, we provide a structured, transparent process through which diverse stakeholders collaborate to define best practices and performance expectations for the NEMT industry.

Our work supports:

• Improved service quality for passengers

• Clear expectations for providers and brokers

• Consistent frameworks for regulators and payers

• Greater trust and accountability across the system

NEMTAC is an ANSI-accredited Standards Developing Organization (SDO). Our standards are developed through an open, consensus-based process that emphasizes balance, due process, and public input.

Standards development includes:

• Multi-stakeholder advisory committees

• Transparent drafting and review cycles

• Public comment periods

• Ongoing maintenance and revision

This process ensures that NEMTAC standards are practical, credible, and reflective of real-world operations.

In addition to standards development, NEMTAC administers accreditation and education programs aligned with approved standards.

These programs are designed to:

• Promote consistency and professionalism

• Support continuous improvement

• Provide objective validation of conformance

• Enhance workforce competency and safety

Participation is voluntary and grounded in clearly defined criteria and expectations.

NEMTAC is governed by a Board of Directors and supported by advisory committees composed of volunteers from across the NEMT ecosystem.

Our governance structure is intentionally designed to:

• Prevent dominance by any single interest group

• Preserve independence and neutrality

• Ensure transparency and accountability

• Support long-term institutional continuity

Leadership roles may change over time; the mission and process endure.